The solution for a complete Call Center management.

It manages all call center services, monitors the results through complete statistics, improves agent performance, delivers high-quality services to customers and cuts operating costs.

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For more details, visit the WP-CallCenter web site!

Enhances efficiency of outbound telemarketing by a complete integration of its core features: easy upload and management of data fast campaign set-up and custom fields creation follow-up system VoIP telephony comprehensive statistics easy data upload without requiring technical skills automatic e-mail and fax features

It manages Inbound services through a set of features specific for : Toll-Free Numbers Customer Care Hot-line Numbers Help-Desk Technical Assistance Order Processing Event Registration